General Inquiries

Service Description

Our General Inquiries session is a dedicated, 30-minute space for authors and professionals who want an introduction to our services and initial insight regarding either the book publication process or our brand marketing pathways. During this meeting, we offer a transparent look at the industry, introduce you to our structural roadmaps, and discuss how we can bring your specific project to life—whether that involves launching a new manuscript or developing promotional assets like social media content, commercials, flyers, and event invitations. We focus exactly on what your project requires to align with your long-term goals. Please note before you book that we do not publish or work with any manuscripts or promotional content that contain occultism, obscenity, or sexually explicit language/content. This meeting will be recorded for documentation purposes. Eligibility & Booking Policy: This option is designed for baseline industry questions and discovering our foundational production paths. For an expanded, deeply comprehensive full-hour strategic evaluation of your project, please select our Book Publishing or Marketing Services options instead. Consultation & Attendance Policy: There is a strict five-minute grace period for attendance. Arriving any time after this means you are only entitled to the remainder of your original scheduled half-hour slot. Please schedule accordingly. Rescheduling & Cancellation Policy: If your schedule changes and you cannot keep your appointment, please email us at author.empressroyale@gmail.com no later than 48 hours ahead of your scheduled time. You are permitted to reschedule once within a 14-day period. Failure to provide the required 48 hours' notice means your consultation fee will not be refunded, and the session becomes completely ineligible for rescheduling. If you no longer wish to meet and need to cancel your session entirely, please email us within our required windows. Cancellations made 5 or more days before your meeting date receive a 100% refund. Cancellations made 3 to 5 days before your meeting date receive a 50% refund. Cancellations made within 48 hours of the meeting are ineligible for a refund. Processing & Terms: It typically takes about 10 business days for a refund to be processed. Refunds will only be sent to the original payment method used in a charge. Please note that by clicking "Book Now" you're agreeing to our booking/refund policy.